Terms of service

By using our website and purchasing from Carat Legacy, you agree to the following terms:

  • All store visits are strictly by prior appointment only.
  • Product images displayed on the website are for representation purposes and slight variations may occur.
  • Customized, personalized, and made-to-order jewellery cannot be cancelled, returned, or exchanged once production has commenced.
  • Prices, product specifications, and availability are subject to change without prior notice.
  • Carat Legacy reserves the right to refuse or cancel any order at its sole discretion.

    Cancellation Policy

    • Orders may be cancelled within 24 hours of placing the order.
    • Custom manufacturing orders cannot be cancelled once the CAD design has been approved.