Terms & Conditions

Effective Date: [05/08/2026]

Welcome to Carat Legacy ("Company," "we," "our," or "us"). These Terms & Conditions govern your access to and use of https://caratlegacy.com ("Website"), including all products, services, and content available through the Website.

By accessing or using our Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

By using this Website, you confirm that:

• You are at least 18 years of age, or you are using the Website under the supervision of a parent or legal guardian. 
• You are legally capable of entering into binding agreements. 
• The information you provide is accurate and complete. 

2. Products & Services

Carat Legacy offers:

• Gold Jewellery 
• Sterling Silver Jewellery 
• Natural Diamond Jewellery 
• Lab-Grown Diamond Jewellery 
• Moissanite Jewellery 
• Customized Jewellery 
• Jewellery Consultation Services 

Some products are made to order or customized according to customer requirements. Product availability is subject to change without prior notice.

3. Product Information

We make every effort to display our products accurately. However:

• Product colours may vary depending on your device or screen settings. 
• Handcrafted jewellery may have slight variations in finish or appearance. 
• Product dimensions, weight, and stone sizes are approximate unless otherwise specified. 
• Customized products may differ slightly from digital previews. 

These variations are considered normal and do not constitute manufacturing defects.

4. Pricing

• All prices displayed are in Indian Rupees (INR) unless stated otherwise. 
• Prices may change without prior notice due to fluctuations in gold, silver, gemstone, or diamond prices. 
• Taxes and applicable charges will be displayed during checkout. 
• In the event of a pricing error, Carat Legacy reserves the right to cancel or revise the order after informing the customer. 

5. Orders

Orders are subject to acceptance and availability.

We reserve the right to:

• Accept or decline any order. 
• Request additional verification before processing an order. 
• Cancel orders suspected of fraud, misuse, or unauthorized transactions. 
• Limit quantities purchased by a single customer where necessary. 

An order confirmation does not constitute final acceptance until the order has been processed.

6. Payments

We accept payments through secure payment partners available on our Website.

Payment processing is handled by authorized third-party payment providers. Carat Legacy does not store complete card details, UPI PINs, or online banking credentials.

Orders will be processed only after successful payment confirmation, unless otherwise agreed.

7. Custom Jewellery Orders

Customized jewellery is created according to customer specifications.

Customers are responsible for reviewing and approving:

• Design selections 
• Ring size 
• Metal choice 
• Stone selection 
• Engraving details 
• Any other customization requests 

Once production has commenced, changes may not be possible.

8. Intellectual Property

All content available on this Website, including but not limited to:

• Logos 
• Brand names 
• Product photographs 
• Videos 
• Graphics 
• Designs 
• Text 
• Website layout 

is the property of Carat Legacy or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes. 
• Attempt unauthorized access to our systems. 
• Interfere with the operation or security of the Website. 
• Upload malicious software or harmful content. 
• Misrepresent your identity or provide false information. 

10. Limitation of Liability

To the fullest extent permitted by applicable law, Carat Legacy shall not be liable for:

• Indirect or consequential damages. 
• Loss of profits or business opportunities. 
• Delays caused by events beyond our reasonable control. 
• Temporary interruptions or technical issues affecting Website availability. 

Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.

11. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

Carat Legacy is not responsible for the content, privacy practices, or policies of those external websites.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective once published on this Website. Continued use of the Website after such changes constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Carat Legacy

Website: https://caratlegacy.com

Email: support@caratlegacy.com (Update if different.)

Phone / WhatsApp: +91 88844 40713

Address: JP Nagar, Bengaluru, Karnataka, India (Update with your complete registered business address.)